Payment Assistance

RMLD Programs:

RMLD's Low Income Rate Application – residential customers who meet the established criteria may apply to have the customer charge portion of their RMLD bill waived.

Budget Billing – RMLD offers Budget Billing to residential and commercial customers who wish to reduce fluctuations in their monthly bills due to seasonal patterns of electricity usage. RMLD will review the participating customer’s usage history and determine a monthly payment that accounts for these fluctuations. These equalized monthly payments are due from January to November. In December, the customer’s account is trued-up and depending on actual usage, a balance will be due to RMLD or a credit will be due to the customer. Customers must sign up for the Budget Bill Program for a period of one year and are encouraged to utilize auto-pay during their enrollment. Only accounts that are paid in full at the beginning of the program are eligible to participate. Budget billing customers are guaranteed to receive the prompt payment discount. To learn more and sign-up, please contact our Customer Service Department at 781-942-6598.

State & Other Programs for Residential Customers:

Housing Energy Programs through The Commonwealth's Housing and Community Development Office (for information on the following programs):

  • Low Income Home Energy Assistance Program (LIHEAP)/ Fuel Assistance
  • Weatherization Assistance Program (WAP)
  • Heating System Repair & Replacement Program (HEARTWAP)

Massachusetts Good Neighbor Energy Fund – residential customers who do not qualify for federal or state energy funds may apply for assistance through the Massachusetts Good Neighbor Energy Fund. RMLD is a sponsor of the program.