Air Source Heat Pump Guide

This page contains helpful information on a variety of topics related to air source heat pumps.

Scroll down or click on the appropriate link below for the following topics:

Air Source Heat Pumps Basics

Why should I consider an air source heat pump?

Air source heat pumps provide many advantages over traditional fossil-fuel or electric resistance systems including:

Energy bill savings. If you heat with propane, oil, or electric resistance heating, you could save hundreds of dollars a year on your heating bill by installing a heat pump.

Efficient all-in-one heating and cooling. Heat pumps provide heating, cooling, and dehumidification in the same system. Improve the comfort of your home year-round!

Flexibility. Heat pumps come in ductless and ducted varieties and can be installed to address different needs—whether you want to replace your existing system or just want to add heating or cooling to one or a few rooms.

Lower your carbon footprint. Recognized by the State as a clean heating and cooling technology, heat pumps will help you reduce your greenhouse gas emissions.

Consider cold climate air source heat pumps to be the cleaner, greener alternative to fossil fuels—an alternative that also provides high-efficiency air conditioning at the same time!

How do air source heat pumps work?

Rather than generating heat, a heat pump transfers it in and out of a building. Heat pumps use the same process that makes a refrigerator or air conditioner work: think about it as an air conditioner that can also run in reverse!

Heat pumps can be ductless, providing heating and cooling to individual rooms of your home, or ducted, using your existing or new ductwork to serve as a central heating and cooling system.

Is a heat pump right for me?

Do you heat with oil, propane, or electric resistance and want to save on your energy bill?

Switching to a heat pump system could save you hundreds of dollars a year on your home heating bill even if you’re not ready to replace your whole system yet.

Do you want to add air conditioning but don’t have the ductwork for a central system (or just want to ditch the window units)?

Ductless air source heat pumps can help you reclaim your windows from noisy window AC units and provide you with all of the benefits of a quiet, central air conditioning system without needing to spend thousands just to put in the ductwork!

Does your home have hot and/or cold spots?

No need to replace your whole system: a ductless heat pump can be installed in the zone of the hot or cold spot to provide extra heating or cooling.

Do you want to convert your home to gas but don’t have access in your neighborhood?

Consider a heat pump system to be a cleaner, greener alternative! Heat pumps can provide heat at comparable prices to gas with lower emissions—and you get high-efficiency air conditioning at the same time!

Do you want to have more control over the temperature in individual rooms?

Ductless heat pumps are often referred to as “zoned home comfort solutions.” With ductless heat pumps, you can place indoor units in different zones of your home so that you only need to heat or cool the room that you’re in.

Is your furnace or central AC system over 12 years old? 

If so, your system may be approaching the end of its expected lifetime. Consider early retirement: replace your system proactively with a more efficient ducted or ductless air source heat pump.

More Information

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Get a No-Cost Home Energy Assessment

While it’s not required, residential customers are encouraged to get a no-cost home energy assessment to learn more about their home’s energy usage before moving forward with a heat pump installation. Click here to learn more.

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Talk to a Heat Pump Specialist

RMLD has contracted with Abode Energy Management (Abode) to provide technical and educational resources to support our customers who wish to install air source heat pumps. Abode will provide sizing and design support to RMLD customers and contractors to ensure that the installed system delivers the savings and comfort expected, as well as reduces the home’s overall carbon impact.

Customers can connect directly with Abode’s Heat Pump Specialist to ask questions at any point in the heat pump exploration process via the following methods :

Click here to schedule a free 20-minute consultation.  

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Get Help Finding an Installer

In order to best support customers that are exploring heat pumps, a Participating Contractor List (PCL) will be maintained by Abode and provided as a resource to customers. The goal of the PCL is to be an inclusive resource that customers can use to request quotes from installers that are familiar with RMLD’s rebate program and have a track record of success and customer satisfaction. Customers are encouraged to verify qualifications and references of all potential contractors and are not required to use an installer from the PCL to utilize Abode’s other services or to receive RMLD’s heat pump rebate.

Click here to view the Participating Contractor List. Click here for the list of criteria to become a participating heat pump contractor.

Contractors that wish to learn more about the Participating Contractor List are invited to contact Abode via the following methods:

Click here to schedule a 30-minute virtual meetup.
Click here to schedule a 30-minute phone discussion

Please note, RMLD does not endorse, guarantee, or warranty any particular contractor, manufacturer, or product.

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The Preapproval Process

Preapproval is required in an effort to ensure that the proposed system is sized and designed to maximize energy efficiency benefits.

The selected installer must submit the project to Abode for preapproval before installation begins. Abode will review the proposal and provide preapproval or feedback. Click here for the Installer Pre-Approval Form.

By preapproving the proposed system and/or providing feedback, RMLD does not warrant or represent that the proposed system is properly sized and/or designed to meet the customer’s needs. The customer shall be solely responsible for proper sizing and design of the system and RMLD shall have no liability therefor. RMLD also does not warrant or represent that the customer will realize any savings. The customer is responsible for determining whether switching to a heat pump system is right for them.

Preapproval is required to qualify for RMLD’s Air Source Heat Pump Rebate.

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Available Rebates

Air Source Heat Pump Rebate*

RMLD offers a rebate of $1,000 per ton for new air source heat pump installations and $200 per ton for the replacement of existing heat pump installations. The rebate is available to all customer classes and is capped at $6,000. All projects must go through Abode’s pre-approval process and post-installation quality assurance to qualify for the rebate.

*NOTE: Gas customers who are eligible to participate in MassSave heat pump rebates are not eligible for this rebate. Click here for MassSave residential heat pump rebates. Click here to MassSave commercial heat pump rebates

Click here for program guidelines including a list of eligible equipment, rebate amounts, and details on the application process

Electrical Panel Upgrade Rebate Program

RMLD offers an Electrical Panel Upgrade Rebate to support customers who may need to upgrade their electrical panel to a higher amperage to accommodate additional load from electrification activities such as installing an EV charging station, heat pump, or other electrical equipment. 

Click here for program guidelines including a list of eligible equipment, rebate amounts, and details on the application process

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